Terms & Conditions
Last updated July 7, 2016
This (“Site”) is property of Elanveda, Incorporated (“Us” or “We” or “our” or “Company”). Please read these terms and conditions (“terms”) carefully before using this Site on any computer, mobile phone, tablet, console or other device (“Device”). By accessing and using this Site, you unconditionally agree to be bound by these Terms and all policies therein. If you don not agree to these Terms, do not access or use the Site. All users agree to be bound by any and all revision s and should periodically revisit this page to review then then current Terms. Individuals must be 18 years of age or older to use this Site an dyou warrant that you are 18 years of age or older
Preferred Customer Information
By ordering as a Preferred Customer you are agreeing to a monthly Auto-Ship. Your first order will ship in 5-7 business days and, unless you cancel, you will automatically receive this same order every month on or around the same calendar date and for the same price which will be charged to the credit card you provide with your initial order. You can cancel or change your auto-ship at any time by adjustment to the one-time purchase price. You can cancel any time after your second order and keep the preferred customer pricing for the first two orders. To customize or cancel tis program, or future shipments and charges, simply call us at 900.773.5950 or email firstname.lastname@example.org.
Copyright and License
The content within this Site, including, without limitation, the design, text, graphics, images, photographs, video and audio files, other files, and data (collectively, the “Content”) , and the selection, arrangement, structure, coordination, and “look and feel” thereof, are property of Elanveda, Incorporated, All Rights Reserved copyright 2010 Elanveda, Inc.
You are granted a limited, non-sub licensable right to access this Site, And print the Content information published on this Site for your person, non-commercial, and informational use in accordance with the Terms herein, provided that each copy includes any copyright, trademark or service mark notice or attribution as they appear on the pages copied. The foregoing license grant does NOT include the right for you to:
- Publicly perform, display, or publish any Content on broadcast, digital media, or commercial print publications media, or ake other derivative uses of the Site or the Content:
- Sell, market, distribute, or ake commercial use of the Site or any Content
- Use frame or framing techniques to enclose any portion of this Site (including the images, graphics, or video found at this Site, any text or the layout/design of any page or form contained on a page); or
- Collect and/or use any Content including the use of any robots, data spiders, or similar data gathering, mining or extraction methods.
Except for the limited license granted to you, you are not conveyed any other right or license by implication, estoppel, or otherwise in or under any patent, trademark, copyright, or proprietary right of Company or any third party.
TRADEMARKS AND SERVICE MARKS
All Company product names, slogans, and logos on this Site are either trademarks, service marks, or registered trademarks of Company or its suppliers and licensors and are the property of Company. Unauthorized use, whether or not such use is tied to any commercial endeavors, is strictly prohibited. You may not use any Meta tags or any other “hidden text” utilizing Company or any other name, trademark, or product name of Company, any may not be copied, imitated, or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and Company’s names or logos mentioned herein are the property of their respective owners. Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.
Use of Material Submitted to Company (User Generated Content, “UGC”)
You will retain your ownership interest in all communications or files provided by you to Company , or this site, via social media, message boards, forums, uploads, postings, and/or by electronic mail, telephone, text messaging, mail, or otherwise, including any text, pictures, videos, audio clips, comments, questions, suggestions, thoughts, or the like (collectively, the “Material”), and in any ideas, concepts, knowledge, or techniques (“information”) contained in the Material. You hereby grant Company and its agents , affiliates, successors, and assigns, a universal, non-exclusive, irrevocable, fully-paid and royalty-free, sub licensable and transferable license in perpetuity to use and/or edit all submitted Material in any manner and for any purposes on the Site. All such Material and information is, and will be treated a, non-confidential and non-proprietary. Company retains the right to edit all submitted Material in any manner and for any purpose., this is under no obligation to do so. Company may not be able to review all material submitted and nothing herein requires Company to use, review or distribute Material provided by a user. You represent and warrant that prior to submission, you own the Material and information submitted by you, or that you otherwise have the right to grant use thereof as set forth in this section, and that the posting of said Material and/or information on the Site does not violate the privacy rights, publicity rights, copyright,
Contract rights or any other rights of any person or entity. Company reserves the right to use the Material and information for any purpose, including, but not limited to, posting, reproduction, disclosure, distribution, transmission, publication, and broadcast. Nothing herein requires Company to use, review or distribute the aforementioned Material and information provided by a user. Company reserves the right to use any ideas, concepts, knowledge, or techniques contained in the Material or information that users provide, for any purpose, include, but not limited to, developing, manufacturing and marketing products or services using such information, and the user understands there shall be no consideration, royalties, or other compensation from Company, its agents, affiliates, or assigns for use of said Material or information. Further, by providing Material and/or information to the Site, each user and his/her respective heirs, hereby indemnify, discharge, release, and hold Company, together with its parents, agents, affiliates, successors, assigns, licensors, licensees, and their respective directors, members, shareholders, officers, employees, agents and representatives, (collectively, the “Released Parties”), harmless from any action and/or liability, in any form or manner, arising from any infringement of any third party’s rights, inclusive of attorney’s fees and costs in connection to the Material and/or information. The user will not post commercial advertisements, “spam,” or other solicitations in any manner relating to other websites, products, or services.
For embedded or other material hosted on a third party server (e.g., a YouTube®video), said content shall be in compliance with the external site’s terms and conditions
Company reserves the right to remove any Material or information it deems to be offensive, defamatory, indecent, disparaging, obscene, pornographic, abusive, harassing, illegal, or an invasion of privacy, or which in any manner violates these Terms and Conditions
Unauthorized Use Prohibited
The user will not post Material or information resulting from unauthorized use, or impersonation, of another registered user’s identity, name, screen-name, or persona; however, Company is not responsible for screening for any such conduct. Company is no liable for any losses of any kind, including, without limitation, consequential or special damages, cause by any unauthorized use of a user’s identity, name, screen-name, pesona, or account, and you may be liable, for the losses of Company or others due to such unauthorized use.
Third Party Links
Company may provide links to websites and other content of third parties as a service to those interested in this information. However, we make no claim or representation regarding, and accept no responsibility for, the quality, content, nature or reliability or websites accessible by hyperlink from this Site. The linked websites are not under our control and we are not responsible for their content. We are providing these
links to you only as a convenience to you, and the inclusion of any link does not imply affiliation, endorsement, or adoption by us of the site or any information contained therein. When leaving this Site, you should be aware that our terms and policies no longer govern and, therefore, you should review the applicable terms and policies, including privacy and data gathering practices, of that website.
THIS IS A BINDING LEGAL DOCUMENT; PLEASE READ THIS CAREFULLY!
THIS SITE, AND THE CONTENT, MATERIAL, AND INFORMATION CONTAINED AND/OR ADVERTISED THEREIN, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL CONTENT OR DATA DISTRIBUTED BY, DOWNLODED OR ACCESSED FROM OR THROUGH THIS SITE, IS AT YOUR SOLE RISK. EXCEPT AS EXPRESSLY PROVIDED IN THE SITE, WE DISCLAIM ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT RELATED TO THE INFORMATION, MATERIALS, CONTENT ON OR GOODS PURCHASED THORUGH THE SITE. WE DO NOT REPRESENT OR WARRAN THAT MATERIALS IN THIS SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR ERROR-FREE OR UNINTERRUPTED. WE DO NOT PROMISE THAT ANY DEFECTS WILL BE CORRECED, OR THT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS. SOME STATES DO NOT ALLOW LIMIATIONS OR EXCLUSIONS ON WARRANTIES, SO THE LIMIATIONS ABOVE MAY NOT APPLY TO CERAIN USERS. IN ANY SUCH JURISDICTION, THE ABOVE EXLUSIONS AND LIMIATION SHALL INSTEAD BE IMPUTED AS REWRITTEN SO AS TO APPROXIMATE THE ABOVE EXLUSIONS AND LIMTATIONS TO THE FULLEST EXTENT PERMISSIBLE BY THE LAWS OF SUCH JURISDICITON.
WE ARE NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO THE CONTENT OR MATERIAL. WHILE WE ATTEMPT TO ENSURE YOUR ACCESS AND USE OF THE SITE IS SAFE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THIS SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR TOTHER HARMFUL COMPONENTS. ALL USERS ACCESSING THIS SITE FROM OUTSIDE THE UNITED STATES OF AMERICA ASSUM FULL RSPONSIBILITY FOR COMPLIANCE WITH LOCAL LAWS, IF APPLICABLE.
Limitation of Liability
IN NO EVENT SHALL COMPANY, OR ITS DIRECTORS, OFFICERS, EMPLOYEES, SUPPLIERS, LICENSORS, AND/OR ASSIGNS (COLLECTIVELY THE “COMPANY PARTIES”), BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, ARISING FROM YOUR USE OF THE WEBSITE, EVEN IF THE COMPANY PARTIES HAVE BEEN EXPRESSLY ADVISED OF THE POSSIBLITY OF SUCH DAMAGE. NOTWITHSTANDING ANYTING TO THE CONTRARY CONTAINED WLSEWHWERE IN THE THESE TERMS AND CONDITIONS, THE COMPANY PARTIES’ LIABLIITY TO YOU FOR ANY CAUSE WHATSOEVER AND REEGARDLESS OF THE FORM OF THE CTOIN WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO COMPANY FOR ITS PRODUCTS.
Lost Package Policy
If your package shows that its been delivered at usps.com and you still haven’t received it, no problem! Just file a claim with the United States Post Office and provide us with the claim number via email, or phone call.
In using this Site and/or purchasing Company’s Products, users expressly waive any and all claims that they may have against Company. You agree to indemnify, defend, and hold harmless Company and its affiliates, successors, assigns, licensors and licensees, together with all of their officers, directors, shareholders, members, employees, agents, licensors and suppliers, from and against all losses, expenses, damages and costs, including, without limitation, reasonable attorney’s fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your account. You agree to be solely responsible for payment of all sums owing to any person or entity by virtue of the exposition of the Materials and Information on the Site.
Company may terminate these Terms at any time without notice, or suspend or terminate your access and use of the Site and/or Products at any time, with or without cause, in Company’s sole discretion. In the event of termination, the intellectual property, disclaimers, and limitations of liability provisions set forth in these terms will survive.
YOU UNDERSTAND AND AGREE THAT ALL CLAIMS, DISPUTES OR CONTTROVERSIES BETWEEN YOU AND COMPANY, AND ITS PARENTS, AFFILIATES, SUBSIDIARIES,OR RELATED COMPANIES, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION IN THE STATE OF CALIFORNIA. THE PARTIES VOLUNTARILY AND KNOWINGLY WAIVE ANY RIGHT THEY HAVE TO A JURY TRIAL. THIS ARBITRATION CONTRACT IS MADE PURSUANT TO A TRANSACTION IN INTERSTATE COMMERCE AND ITS INTERPRETATION, APPLICATION, ENFORCEMENT, AND PROCEEDINGS HEREUNCER SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT (“FAA”). THE ARBITRATOR SHALL BE BOUND TO APPLY AND ENFORCE THE TERMS OF THIS AGREEMENT AND THE ARBITRATOR’S DECISION WILL BE FINAL, BINDING, AND ENFORCEABLE IN A COUURT OF CPMPETENT JURISDICATION. NEITHER YOU NOR COMPAY SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST ORTHER CONSUMER OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR MEMBER OF A CLASS.
Digital Millennium Copyright Act
Company provides the Site as an interactive service provider and is not liable for any and all claims resulting from the use of Material or information. Pursuant to the Digital Millennium Copyright Act, is a user feels unauthorized Material or Information has been posted on this Site, please notify us by mail at 26500 W. Agoura Road #102-752, Calabasas, California 91302 or email email@example.com
With the subject line stating “Copyright.” The DMCA notice MUST include the following: (i) describe the alleged infringement in detail; (ii) the copyright owner or who retains authorized use; (iii) the URL (s) where the alleged infringement can be located; (iv) a statement indicating your authorization to file a DMCA complaint; (v) how you may be contacted. In addition, any DMCS notice must also contain the following statement:
“I have a good faith belief that use of the copyrighted material described above is not authorized by the copyright owner or its agent, nor is such use otherwise permissible under law. I declare, under penalty of perjury, that the information presented herein is accurate, that I am authorized to represent the copyright holder, and I have a good faith belief that the use is infringing.”
If any of the provisions of these Terms are held by a court or other tribunal of competent jurisdiction to be void or unenforceable such provisions shall be limited to the minimum extent necessary and replaced with a valid provision that best embodies these Terms.
Your payment details will be securely transmitted to the Bank and Payment Companies for transaction authorization using up to 256-bit SSL encryption.
Money Back Guarantee:
NO QUESTIONS ASKED MONEY BACK GUARANTEE!
If you are unhappy with the product, return the package for a refund. Point is you can get your money back for any reason. It just needs to be back in our fulfillment center by the 30th day of your purchase date.
The Money Back Guarantee is for orders placed on www.elanveda.com ONLY.
*Please see return policy
For a full refund of the product purchase price, your order must be received within 30 days of purchase. Shipping costs are nonrefundable. We will happily pay return shipping fees if the delivery is a mistake of Elanveda (ex. You received a broken or wrong item) If you have a purchase of more than 1 item, only 1 item of each type is allowed to be opened (i.e. if you ordered Healthy Hair and Skin Renue, both can be opened, but if you ordered two healthy hair, both bottles cannot have been opened)-others must come back unopened and unused in order to receive FULL refund. No samples can be returned for a refund.
Under no circumstances wil a refund be processed without proper RMA (return merchandise authorization) included. All returns must be returned to the Elanveda customer service department address provided via email confirmation with Requested RMA number
Refunds may take up to 4 weeks before they appear on the customer’s bank statement-most cases will be quicker, however due to return shipping time (3-9 days) return processing (4-6 business days), and refund requests to the ban (4-9 business days), it can take up to 4 weeks
For returns, contact us at :